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Microtel Inn & Suites by Wyndham Keyser

70 North Tornado Way, Keyser, WV 26726 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
4.55Average TripAdvisor Overall Rating of 4.5 of 5 for Microtel Inn & Suites by Wyndham Keyser
  • Phone Numbers
      Phone: 1-304-597-1400
      Fax: 1-304-597-1406
  • Maximum of two dogs are allowed for a non-refundable charge of $25 per dog per night. ADA defined service animals are also welcome at this hotel.

Microtel Top 20 All-Star
  • Award-winning hotel based on service and quality
  • All Microtel hotels are new construction
  • Enhanced complimentary continental breakfast
  • Free wired and wireless high speed internet
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Traveler Reviews brought to you by
70 North Tornado Way Keyser, WV 26726

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Microtel Inn & Suites by Wyndham Keyser  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Microtel Inn & Suites by Wyndham Keyser  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Microtel Inn & Suites by Wyndham Keyser  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Microtel Inn & Suites by Wyndham Keyser  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Microtel Inn & Suites by Wyndham Keyser  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Microtel Inn & Suites by Wyndham Keyser  Value
2.05 2 of 5 stars

“Great Trip/ Poor Service”

 
We encountered a serious issue with the Manager of the establishment because we wanted to split the charge 4 ways. This was ridiculous! The manager also stated that he had the room down for 2 people not 4 and that he wanted to change our "guaranteed rate" because there were more people in the room. I explained to him that the person who took my reservation assured me that we could split the bill 4 ways and I WAS NOT going to pay a dime more then what I was guaranteed on my confirmation. He argued that we were getting breakfast and we told him we didn't want his breakfast we just wanted the room. The front desk guy was very nice and patient while his manager was very hostile. The room had broken light fixtures. When we called and asked for a light bulb (which was missing) the nice front desk guy brought the light bulb...however the light still didnt work. I stayed here as a last resort and because I wanted a smoking room...NOTHING MORE..I will never choose to stay here again.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.