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Microtel Inn & Suites by Wyndham Fond Du Lac

920 South Military Road, Fond Du Lac, WI 54935 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Microtel Inn & Suites by Wyndham Fond Du Lac
  • Phone Numbers
      Phone: 1-920-929-4000
      Fax: 1-920-929-4001
  • No smoking
  • Pets are allowed for a non-refundable charge of $10 per pet per night. ADA defined service animals are also welcome at this hotel.

Microtel Inn & Suites by Wyndham
  • All Microtel hotels are new construction
  • Enhanced complimentary continental breakfast
  • Free wired and wireless high speed internet
  • Our signature Dream Well bedding
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Traveler Reviews brought to you by
920 South Military Road Fond Du Lac, WI 54935

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Microtel Inn & Suites by Wyndham Fond Du Lac  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Microtel Inn & Suites by Wyndham Fond Du Lac  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Microtel Inn & Suites by Wyndham Fond Du Lac  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Microtel Inn & Suites by Wyndham Fond Du Lac  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Microtel Inn & Suites by Wyndham Fond Du Lac  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Microtel Inn & Suites by Wyndham Fond Du Lac  Value
1.05 1 of 5 stars

“Unhappy and unresolved-Deceived and lied too”

  , Orland Park
I would like to preface with I have never bashed a Hotel in my life....That being noted....This was a less than pleasant experience. I was fibbed to and deceived and that completely ruined my opinion. I called the Hotel direct and spoke with Abbey and cancelled/rebooked a room that was originally booked through Hotels.com and she rebooked the room with what I was told was no problem at all. Took her name , got a confirmation number date and time. Meanwhile I had booked a second night for the day before my original arrival in addition to that room that I had a confirmation for.. When I arrived I was told that I was booked for the " later booked earlier night" room which had a different conf. #.. I checked the computer with the clerk on duty and she showed that the second night was there according to my other res. # but not prepaid (since Hotels.com already charged me.). The clerk showed me the computer where the change was clearly made by Abbey dated beginning of October (this took place the first week in November) but said we had to talk with the manager who would be in the next day or the morning we planned on departing. OK no problem it would be straightened out I thought. As we left I asked to speak with the manager ,showed her my proof with names ,confirmation #'s and times. She went to the computer and said that her employee told me that I needed to contact Hotels.com to change that (which I would have gladly done if told so...no big thing.) Then I noticed that the entry was made 1 day ago, not one month ago when I spoke with Abbey, so the entry was made AFTER the entry I saw 2 nights before. When I saw that I called out the manager on it because it was added on later. She had no explanation or solution for it and so I left the Hotel and thanked her for her "Dis-honesty" and thinking she could pull a fast one. The place is subpar and obviously having economic issues. I expect more from a Wyndham property and I certainly am not comfortable with staff lying to cover their own rear ends before being concerned about customer satisfaction. If there is one thing I can't stand its a liar.....This has brought down the integrity of all Wyndham properties in my personal view if they can not train personnel with what should be RULE # 1 which is the customer and if they are condoning deception and lies I am truly never going back to Wyndham....

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.