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Microtel Inn & Suites by Wyndham Appleton

321 Metro Drive, Appleton, WI 54914 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Microtel Inn & Suites by Wyndham Appleton
  • Phone Numbers
      Phone: 1-920-997-3121
      Fax: 1-920-997-3321
  • No smoking
  • Pets are allowed for a non-refundable charge of $10 per pet per night. Pet Sanitation Fee is $100 if applicable. ADA defined service animals are also welcome at this hotel.

Microtel Inn & Suites by Wyndham
  • All Microtel hotels are new construction
  • Enhanced complimentary continental breakfast
  • Free wired and wireless high speed internet
  • Our signature Dream Well bedding
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Traveler Reviews brought to you by
321 Metro Drive Appleton, WI 54914

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Microtel Inn & Suites by Wyndham Appleton  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Microtel Inn & Suites by Wyndham Appleton  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Microtel Inn & Suites by Wyndham Appleton  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Microtel Inn & Suites by Wyndham Appleton  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Microtel Inn & Suites by Wyndham Appleton  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Microtel Inn & Suites by Wyndham Appleton  Value
1.05 1 of 5 stars

“I could not believe”

  , Appleton
I ask for an ironing board upon arrival and this is what happened.I was give this really weird, heavy & old ironing boad that did not have a latch to stay shut. When the staff handed it to me, it fell open and we both almost got injured not once but twice. I had to pick this up at the front desk and carry this heavy ironing board to my room. Not only did it not stand level when open. (another dangerous problem) as I had to keep my hand on the iron to keep it from falling off the board, as the way the very used board titled. Of course, this made it difficult to iron my garmet, as I could not let go of the iron at any time. HERE IS THE MAJOR PROBLEM. The cover was old with a great deal of discoloration on the ironing board cover, as it looked very used but appreared to be clean enough to use. As I ironed my Very Expensive Ralf Lauren white garment stains appeared on my garment. Upon making a closer inspection of the board, there appeared to be dried salsa on the cover. Of course, it was not noticable due to the multiple discolorations of the cover, (apparently from a great deal of use). My white garment now has permanent stains that are very visable on the garment. I had also put a pillow case on the board which was so used is was sheer with threads hanging from it. I spoke with Klye on the evening of 7/20/13, he was very kind & helpful and said he would let the manager know. I also gave him the worn out pillow case and ask for it to be replaced. I, again spoke with Cary at the front desk on 7/21/13 and he too said he would contact the manager. On 7/23 I called the hotel and spoke again to Cary, as it seems he remember me and said he had reported it to the Front Desk Manger and the Hotel Manager Denise. As of yet, I still had not received a phone call. As I explained to Cary on 7/21/13, I felt the hotel needed to know this so as not to have another guest have this experience. Cary & Kyle were very plesant to deal with, but I am very disappointed that at least 3 messages were left for the manager and there is still not response. This is quite shocking and unprofessional for a hospitality industry representative. I would still appreciate a call the Microtel by Wyndhams headquaters in regards to this matter.tlewalt@sbcglobal.net

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