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Microtel Inn & Suites by Wyndham New Braunfels

1175 North Business IH 35, New Braunfels, TX 78130 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Microtel Inn & Suites by Wyndham New Braunfels
  • Phone Numbers
      Phone: 1-830-557-4409
      Fax: 1-830-387-3018
  • No smoking
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Microtel Inn & Suites by Wyndham
  • All Microtel hotels are new construction
  • Enhanced complimentary continental breakfast
  • Free wired and wireless high speed internet
  • Our signature Dream Well bedding
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Traveler Reviews brought to you by
1175 North Business IH 35 New Braunfels, TX 78130

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Microtel Inn & Suites by Wyndham New Braunfels  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Microtel Inn & Suites by Wyndham New Braunfels  Location
5.05 Average TripAdvisor Rooms Rating of 5 of 5 for Microtel Inn & Suites by Wyndham New Braunfels  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Microtel Inn & Suites by Wyndham New Braunfels  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Microtel Inn & Suites by Wyndham New Braunfels  SleepQuality
5.05 Average TripAdvisor Value Rating of 5 of 5 for Microtel Inn & Suites by Wyndham New Braunfels  Value
3.05 3 of 5 stars

“Customer Service Failure”

  , San Antonio
Being a Wyndham Rewards member. I will always make an effort to stay at any Wyndham location. This stay I would not rate as it would be a disservice. While staying at Wyndham our vehicle was burglarized. I am well aware of the notice indicating the establishment is not responsible. I went to the front office to obtain a local number in order to report this incident. When I asked the front desk for guidance I was informed that the establishment was not responsible. I asked if they had a number I could utilize I was given a local number that went to a voicemail which to this day I have not heard from anyone regarding this incident. While I am aware that this incident was not the hotels responsibility, the front desk clerk could have been a little more supporting and accommodating with guidance and contact information. Just to be told "We are not responsible" and only obtaining a number after asking for one, is a lack of human decency.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.