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Microtel Inn & Suites by Wyndham Verona

2010 "TOP 20" AWARD HOTEL, 5118 NY State Route 365, Verona, NY 13478 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Microtel Inn & Suites by Wyndham Verona
  • Phone Numbers
      Phone: 1-315-363-1850
      Fax: 1-315-363-1845
  • No smoking
  • Maximum of two pets are allowed for a non-refundable charge of $20 per night. ADA defined service animals are also welcome at this hotel.

Microtel Inn & Suites by Wyndham
  • All Microtel hotels are new construction
  • Enhanced complimentary continental breakfast
  • Free wired and wireless high speed internet
  • Our signature Dream Well bedding
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Traveler Reviews brought to you by
2010 "TOP 20" AWARD HOTEL, 5118 NY State Route 365| Verona, NY 13478

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Microtel Inn & Suites by Wyndham Verona  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Microtel Inn & Suites by Wyndham Verona  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Microtel Inn & Suites by Wyndham Verona  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Microtel Inn & Suites by Wyndham Verona  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Microtel Inn & Suites by Wyndham Verona  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Microtel Inn & Suites by Wyndham Verona  Value
3.05 3 of 5 stars

“not one of the best....”

  , Miami
I do have to say that when you first walk in the lobby is clean and very nicely decorated. The first of several front desk receptionist was not rude but not the most friendly, we didn't get that Texas hospitality. Although we had 4 adults in the room they were stingy with the towels and make sure you request the big towels otherwise you'll get the smaller ones. The breakfast was more than your typical continental breakfast. The managers make themselves present but don't count on them making you feel welcomed in fact on check out day we were asked 3 times if we were checking out by 11am. Why??? Suggestion, if by 11 am the guests are not checking by 11 am then start asking if they need more time or MAYBE they want to stay another day (unlikely). If you are not a smoker then the smell may bother you, although we had a "Non-smoking" room my clean clothes when unpacked smelled like cigarettes. Need improving on isolating the smoking rooms. If you have a room that joins to another room you will be able to hear everything in the room next door. Last but not least when we checked out the gentleman at the front desk was very polite and even thanked us for staying there, I believe his name was Charles or Chuck, I apologize. What a concept actually thanking your CUSTOMERS. I would only recommend if the issues are corrected.

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