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Microtel Inn & Suites by Wyndham Garland/Dallas

1901 Pendleton Drive, Garland, TX 75041 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Microtel Inn & Suites by Wyndham Garland/Dallas
  • Phone Numbers
      Phone: 1-972-270-7200
      Fax: 1-972-279-6664
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Microtel Inn & Suites by Wyndham
  • All Microtel hotels are new construction
  • Enhanced complimentary continental breakfast
  • Free wired and wireless high speed internet
  • Our signature Dream Well bedding
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Traveler Reviews brought to you by
1901 Pendleton Drive Garland, TX 75041

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Microtel Inn & Suites by Wyndham Garland/Dallas  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Microtel Inn & Suites by Wyndham Garland/Dallas  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Microtel Inn & Suites by Wyndham Garland/Dallas  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Microtel Inn & Suites by Wyndham Garland/Dallas  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Microtel Inn & Suites by Wyndham Garland/Dallas  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Microtel Inn & Suites by Wyndham Garland/Dallas  Value
1.05 1 of 5 stars

“Check in to Hell”

  , Garland
Upon returning after staying a morning at the Garland location. Entering our room preparing for my kids to shower and get some sleep before school in a fe hours. My daughter in one bed pulled back the cover to uncover that there was long hair and stains throughout the bed so I bgaon to remove the sheets and then ended up having to remove all linings pillow cases and pillow covers and one very grosse ans stained pillow. I took it all to the fr Oknt desk to request clean one so that I could get the beds ready for my kids and myself. When I began to be questioned about the number of pullow cases I brought down and complaints the he didn't know where it all was to give to me so we had to settle for the next best not what I paid to have and sleep in. When getting ready to checkout I speak and find out I have encountered the manager, whom I assume was waiting to hear from me, so that he could tell me that he thought I should check into a five star hotel because I expected to much, we are only a two star hotel and I stated to him tgat first of all you were told about the situation so that it would be Just as you are doung now believing a lie. I asked him have you viewd the items you he said no, so I suggested that he did so he would hve a better understanding. At that point my anger level was climbing and it was not safe for to continue to stand there and talk with him especially in front of my children who couldn't understand why dirty sheets/linings that you could see was making us unwelcomed. As I explained I can sleep on and in dirty places for free. Also as I stated Corporate doesn't know what goes on or how your establishments are being ran unless you are told and that is what I planed to do with photos that I took that same night because the clerk was rude initially, but also let the news crews and the State Hotel Inspection Dept know that yhey need to inspect Micotel Hotel in Garland/Dallas location because the Supervisor doesn't feel he should operate with a Five star mentality since they are not being graded as such. I stated to him if you like you job you should conduct yourself and staff to represent your location and give Five star quality with presentation and attitudes.

Other Recent Traveler Reviews from Microtel guests:

2.0 of 5 stars

 
  , Garland
4.0 of 5 stars

 
5.0 of 5 stars

 
  , Garland
4.0 of 5 stars

 
5.0 of 5 stars

 
  , Garland
3.0 of 5 stars

 

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