Microtel Inn by Wyndham Arlington/Dallas Area

Christina, thank you for staying at the Microtel Inn and please know that your feedback is extremely valuable to us. Regarding the mirrors, this design feature is a national brand standard at Microtel Inns and Suites. We recommend next time you visit Arlington call our hotel to inquire about alternative room types such as suites that offer more privacy. We hope to see you again. « hide

Thank you for choosing the Microtel Inn Arlington, Texas. We are glad you enjoyed your stay and hope you choose our hotel again next time you are in Arlington, Texas. « hide

The Microtel Inn DISAGREES with your review and we will report it to Tripadvisor as a false review due to the fact that when you complained about the hairdryer the front desk staff member immediately came to your room to attempt to fix the hairdryer. The front desk staff couldn't fix the hair dryer after a few seconds then we allowed you to use another room so you can dry your hair. If you have any questions call the hotel and ask to speak with management. « hide

Gary, thank you for staying at the Microtel Inn and we are glad you enjoyed the suite. Along with that suite, we have other types of suites as well for different type of travel needs. We also recommend that next time you are needing accommodations at our hotel then to book in advance by calling our hotel or through our website at Microtelinn.com. We hope to see you again. « hide

We thank you for being a frequent customer of Microtel Inn Arlington, TX and being a Wyndham rewards member. With regards to your points, please contact the Wyndham Rewards help desk by telephone or their website at Wyndhamrewards.com and if you have any further questions please call our hotel. Thank you. « hide

Thank you for staying with us and providing your review.Regarding this review, the front desk staff is trained to provide customer service to all customers who come to the front desk or to those that call to the hotel front desk. During this time that pertains to this review, another customer needed assistance with their television and the front desk agent had went to assist this particular customer since there was nobody (including the reviewer) standing at the front desk counter. Although the reviewer claims she had to wait 15 minutes, the front desk agent returned within 1 minute so the wait time was for this reviewer was very minimal, despite her statements.Please keep in mind that front desk staff members have many duties and occasionally during busy time periods multiple customers do need assistance at the same exact time. Generally speaking we help out customers that are at the front desk already but in this instance the reviewer was not standing at the front desk when he needed to help out another customer.Once again, thank your for staying with us and we invite you to come back to our hotel if you are in the area again. « hide