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Microtel Inn & Suites by Wyndham Verona

2010 "TOP 20" AWARD HOTEL, 5118 NY State Route 365, Verona, NY 13478 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Microtel Inn & Suites by Wyndham Verona
  • Phone Numbers
      Phone: 1-315-363-1850
      Fax: 1-315-363-1845
  • No smoking
  • Maximum of two pets are allowed for a non-refundable charge of $20 per night. ADA defined service animals are also welcome at this hotel.

Microtel Inn & Suites by Wyndham
  • All Microtel hotels are new construction
  • Enhanced complimentary continental breakfast
  • Free wired and wireless high speed internet
  • Our signature Dream Well bedding
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Traveler Reviews brought to you by
2010 "TOP 20" AWARD HOTEL, 5118 NY State Route 365| Verona, NY 13478

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Microtel Inn & Suites by Wyndham Verona  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Microtel Inn & Suites by Wyndham Verona  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Microtel Inn & Suites by Wyndham Verona  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Microtel Inn & Suites by Wyndham Verona  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Microtel Inn & Suites by Wyndham Verona  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Microtel Inn & Suites by Wyndham Verona  Value
3.05 3 of 5 stars

“poor customer service at check in”

  , Cleveland
we arrived at 8:10 pm only to be told that the printer was down and the cartridge had to be changed in order to check in, "Betty" went in the back, brought out a cartridge, only to learn it was the wrong one, she then had to call "someone" to come an open up the office to use the other printer...I had suggested to shake the cartridge to get more ink....she said she had done that...I was very very frustrated since she said this would be 5 minutes...a full 20=25 minutes later...she shook the cartridge and don't you know it worked...so she had us stand there waiting all that time when this could have been resolved and we could have checked in within 5 minutes...very very poor customer service

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.