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Microtel Inn & Suites by Wyndham Henrietta/Rochester

905 Lehigh Station Rd, Henrietta, NY 14467 US

Check in:
After 2:00 PM
Check in: After 2:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Microtel Inn & Suites by Wyndham Henrietta/Rochester
  • Phone Numbers
      Phone: 1-585-334-3400
      Fax: 1-585-334-5042
  • No Pets Allowed

Microtel Inn & Suites by Wyndham
  • All Microtel hotels are new construction
  • Enhanced complimentary continental breakfast
  • Free wired and wireless high speed internet
  • Our signature Dream Well bedding
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Traveler Reviews brought to you by
905 Lehigh Station Rd Henrietta, NY 14467

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Microtel Inn & Suites by Wyndham Henrietta/Rochester  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Microtel Inn & Suites by Wyndham Henrietta/Rochester  Location
4.05 Average TripAdvisor Rooms Rating of 4 of 5 for Microtel Inn & Suites by Wyndham Henrietta/Rochester  Rooms
3.05 Average TripAdvisor Service Rating of 3 of 5 for Microtel Inn & Suites by Wyndham Henrietta/Rochester  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Microtel Inn & Suites by Wyndham Henrietta/Rochester  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Microtel Inn & Suites by Wyndham Henrietta/Rochester  Value
3.05 3 of 5 stars

“Rude clerk”

  , Corryton
Most of the staff are very friendly and helpful. There is one clerk who is very arrogant and rude. I called and asked if I could have an early check-in and was told no rooms were ready yet. I drove to motel later at 10:00 AM and walked up to the counter. I asked the clerk if I could check-in. She said let me check. She then asked me my name and checked the computer. She looked at me and said, "you are the guy who called earlier and I told you that you could not check in until 2:00 PM. When I said that surely there was a few people who checked out early and surely there was at least one room cleaned by now. She said no, no rooms were clean yet and none would be ready until 2:00 PM. When I came back at exactly 2:00 PM, still she said no rooms were available yet, and told me, without apology and in a condescending tone, to come back in 20 minutes. Frankly I felt like telling her off, but I kept my cool. She is definitely patronizing and rude, and not suited for the job.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.