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Microtel Inn & Suites by Wyndham Urbandale/Des Moines

8711 Plum Drive, Urbandale, IA 50322 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Microtel Inn & Suites by Wyndham Urbandale/Des Moines
  • Phone Numbers
      Phone: 1-515-727-5424
      Fax: 1-515-727-5425
  • No smoking
  • Our pet policy is 10 USD per pet per night. Please call hotel directly for additional details. ADA defined service animals are also welcome at this hotel.

Microtel Inn & Suites by Wyndham
  • All Microtel hotels are new construction
  • Enhanced complimentary continental breakfast
  • Free wired and wireless high speed internet
  • Our signature Dream Well bedding
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Traveler Reviews brought to you by
8711 Plum Drive Urbandale, IA 50322

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Microtel Inn & Suites by Wyndham Urbandale/Des Moines  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Microtel Inn & Suites by Wyndham Urbandale/Des Moines  Location
2.05 Average TripAdvisor Service Rating of 2 of 5 for Microtel Inn & Suites by Wyndham Urbandale/Des Moines  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Microtel Inn & Suites by Wyndham Urbandale/Des Moines  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Microtel Inn & Suites by Wyndham Urbandale/Des Moines  Value
3.05 3 of 5 stars

“Underwhelmed”

  , New Orleans
I was really disasspointed in my stay here. I have stayed at Microtels before, and this was definitely the worst. The service was poor, the amenities were not as stated, and I felt like I got the bare bones of a hotel stay. I was looking forward to the "private jacuzzi" that was stated in the room's amenities, and in the actual tub, there not only was no jacuzzi, but there was also no tub stopper of any sort, so I could not even take a bath after my long trip. The tv had no volume for some reason, and there was a questionable bubble on the television that looked so similar to a camera, that I had my husband cover it up with a towel for my peice of mind. The staff was not friendly and charged us for the room when we checked in. When we attempted to "check out", there was nothing to do or sign, we just handed him the key and walked out without words. We are a very friendly couple, and the whole stay was just unfriendly and shady. The bathrooms had the smallest towels I've ever used, the complimentary toiletries included one packet of "conidtioning shampoo" and a bar of soap. The bed was ok, but it wasn't very comfortable or luxurious by any means, and it was odd to only have two pillows--but I did not think to inconvenience the staff to request additional pillows. Finally, our breakfast was meager. I ate a bowl of dry fruit loops from a styrofoam bowl and one piece of toast. My husband had a bowl of cereal and a muffin and a few pieces of toast. I would have expected to have these sort of amenities in a cheap motel, but at $70 a night in a small town in Mississippi, I just did not expect to feel like I was "roughing it" at a hotel.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.