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Microtel Inn & Suites by Wyndham Henrietta/Rochester

905 Lehigh Station Rd, Henrietta, NY 14467 US

Check in:
After 2:00 PM
Check in: After 2:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Microtel Inn & Suites by Wyndham Henrietta/Rochester
  • Phone Numbers
      Phone: 1-585-334-3400
      Fax: 1-585-334-5042
  • No Pets Allowed

Microtel Inn & Suites by Wyndham
  • All Microtel hotels are new construction
  • Enhanced complimentary continental breakfast
  • Free wired and wireless high speed internet
  • Our signature Dream Well bedding
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Traveler Reviews brought to you by
905 Lehigh Station Rd Henrietta, NY 14467

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Microtel Inn & Suites by Wyndham Henrietta/Rochester  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Microtel Inn & Suites by Wyndham Henrietta/Rochester  Location
4.05 Average TripAdvisor Rooms Rating of 4 of 5 for Microtel Inn & Suites by Wyndham Henrietta/Rochester  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Microtel Inn & Suites by Wyndham Henrietta/Rochester  Service
4.05 Average TripAdvisor SleepQuality Rating of 4 of 5 for Microtel Inn & Suites by Wyndham Henrietta/Rochester  SleepQuality
4.05 Average TripAdvisor Value Rating of 4 of 5 for Microtel Inn & Suites by Wyndham Henrietta/Rochester  Value
3.05 3 of 5 stars

“My car was blocked in by your parking lot snow plow who...”

  , Henrietta
My car was blocked in by your parking lot snow plow who left mounds of plowed snow in front of all the cars in the lot. When I asked the front desk person in the morning about when it would be cleared he said that someone was using the shovel. Is this what you call service? When I told him that I had a heart condition and was told by my Dr. not to shovel snow, he said that he had called the motel's snow removal vendor. I called the Wyndham customer service line who told me that they called the front desk. After 2 hours and no action I was forced to shovel the snow myself which exposed your company to litigation if anything happened to me because I documented the steps I took during this fiasco and made sure my family knew exactly what was happening. Luckily for you I managed to move the snow without incident. When anyone asks me about Microtel I will tell them that I recommend the self-service if you stay at Microtel. This really is a shame because the room was nice except for the noise when adjacent rooms use the shower.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.