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Microtel Inn & Suites by Wyndham Gallup

3270 West Highway 66, Gallup, NM 87301 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.05Average TripAdvisor Overall Rating of 3.0 of 5 for Microtel Inn & Suites by Wyndham Gallup
  • Phone Numbers
      Phone: 1-505-722-2600
      Fax: 1-505-726-2444
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Microtel Inn & Suites by Wyndham
  • All Microtel hotels are new construction
  • Enhanced complimentary continental breakfast
  • Free wired and wireless high speed internet
  • Our signature Dream Well bedding
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Traveler Reviews brought to you by
3270 West Highway 66 Gallup, NM 87301

TripAdvisor Traveler Rating:

4.05 Average TripAdvisor Cleanliness Rating of 4 of 5 for Microtel Inn & Suites by Wyndham Gallup  Cleanliness
1.05 Average TripAdvisor Location Rating of 1 of 5 for Microtel Inn & Suites by Wyndham Gallup  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Microtel Inn & Suites by Wyndham Gallup  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Microtel Inn & Suites by Wyndham Gallup  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Microtel Inn & Suites by Wyndham Gallup  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Microtel Inn & Suites by Wyndham Gallup  Value
1.05 1 of 5 stars

“Stay away”

  , Austin
When I checked in, I was advised that the initial rate provided was for rooms with a single bed, that no such rooms were left, and that I would be charged 1/3 more. I was stuck (I was dropped at the location as a result of car trouble), and took the room. I paid and was assigned an upstairs room. My tow truck driver asked the manager to give me a downstairs room (he was helping me with my luggage). The manager hesitated, but the tow truck driver was a big guy, and I was given a downstairs room. The room had only one bed. The hotel is near train tracks and fairly noisy. The next morning after breakfast (the definition of hot breakfast plus waffle iron really means toaster and waffle iron), I asked about the rate, as I needed to stay a second night, but was told the manager was out of town, and the front desk clerk had no authority to assist me, but I could check out at 11, and check back in after three, and I might get a different rate. The items I had cleared from my car made this impracticable. Both days I was there the restroom in the lobby had an "out of order" sign, and there were other indicators of poor maintenance. The orange juice dispenser also had an out of order sign the first morning; the apple juice was watered down, and some other items were not available. At breakfast the second morning, and there was no orange juice, oatmeal, fruit, yogurt, or waffle batter (two hours before breakfast was scheduled to close). I advised the front desk of this, and the out of order sign was placed back on the orange juice dispenser, the fruit basket put away, three containers of yogurt were provided (I got one and the others were claimed within minutes, leaving a few other guests wanting), the waffle batter bladder was removed and not replaced, and the oatmeal packet holder remained empty. The staff was generally argumentative any time any issues were raised. Internet service was slow and intermittent.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.