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Microtel Inn & Suites by Wyndham Roseville/Detroit Area

20313 13 Mile Rd, Roseville, MI 48066 US

Check in:
After 4:00 PM
Check in: After 4:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
2.55Average TripAdvisor Overall Rating of 2.5 of 5 for Microtel Inn & Suites by Wyndham Roseville/Detroit Area
  • Phone Numbers
      Phone: 1-586-415-1000
      Fax: 1-586-859-1414
  • No smoking
  • Up to 2 pets are allowed weighing less than 30 pound each, for a non-refundable charge of 30 USD per pet, per stay. A pet sanitation fee of 35 USD will be charged if applicable. ADA defined service animals are also welcome at this hotel.

Microtel Inn & Suites by Wyndham
  • All Microtel hotels are new construction
  • Enhanced complimentary continental breakfast
  • Free wired and wireless high speed internet
  • Our signature Dream Well bedding
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Traveler Reviews brought to you by
20313 13 Mile Rd Roseville, MI 48066

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Microtel Inn & Suites by Wyndham Roseville/Detroit Area  Cleanliness
1.05 Average TripAdvisor Location Rating of 1 of 5 for Microtel Inn & Suites by Wyndham Roseville/Detroit Area  Location
1.05 Average TripAdvisor Rooms Rating of 1 of 5 for Microtel Inn & Suites by Wyndham Roseville/Detroit Area  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Microtel Inn & Suites by Wyndham Roseville/Detroit Area  Service
2.05 Average TripAdvisor SleepQuality Rating of 2 of 5 for Microtel Inn & Suites by Wyndham Roseville/Detroit Area  SleepQuality
1.05 Average TripAdvisor Value Rating of 1 of 5 for Microtel Inn & Suites by Wyndham Roseville/Detroit Area  Value
1.05 1 of 5 stars

“NO STARS! NEVER AGAIN!”

  , Roseville
I have stayed at Microtel and Wyndham hotels many times...but never have I been so disgusted with a hotel in all my life. After a 6 hour drive, we arrive and when I walk into the lobby I am immediately disappointed. It was dirty, raggedy and unkept. I told the attendant that I hoped the rooms looked better than the lobby. I asked to see the rooms first and I was appalled that they would even consider putting humans in the room. The curtains looked as though they had been used to wash trucks; the carpet was so dirty you couldn't tell what color it was. The whole place smelled. The pics that were shown on the website were obviously of another NICE location, which angered me that they would blatantly misrepresent. I was not about to stay in the rooms shown, so the man showed me two rooms that were "remodeled". The remodeling was some paint on the walls and a feeble attempt at cleaning the carpet...big stain in the middle. There were families/people living in the hotel, which was not mentioned in the online profile. They rented the rooms out with a max of 5 people to a room, and for $5 each, you could have more people. Children were running up and down the hallway to the pool..loudly; late at night and as early as 8am. The back door was supposed to be a security door with key entry only, but it was NEVER LOCKED! Anyone off the street could just walk into the hotel at will without issue. One of the babies had an accident and we took the sheets off and asked that new linens be put on--they put the same sheets back on the bed. I could go on and on about how awful this experience was. I have never had an experience like this before. They even had the nerve to tell me they had to check the room before I could check out! REALLY???!!! The room wasn't up to par when we arrived. The whole hotel wasn't up to par! This location gives Microtel and Wyndham a bad name. Makes me leery about future stays with the chain. Have a lot of traveling to do ...don't know about this. Very disappointing. The place should be shut down until they can get it together. NOTE: I didn't rate the breakfast because you could not have paid me to eat anything from this place...too filthy.

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