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Microtel Inn & Suites by Wyndham Verona

2010 "TOP 20" AWARD HOTEL, 5118 NY State Route 365, Verona, NY 13478 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 12:00 PM
Check out: Before 12:00 PM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Microtel Inn & Suites by Wyndham Verona
  • Phone Numbers
      Phone: 1-315-363-1850
      Fax: 1-315-363-1845
  • No smoking
  • Maximum of two pets are allowed for a non-refundable charge of $20 per night. ADA defined service animals are also welcome at this hotel.

Microtel Inn & Suites by Wyndham
  • All Microtel hotels are new construction
  • Enhanced complimentary continental breakfast
  • Free wired and wireless high speed internet
  • Our signature Dream Well bedding
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Traveler Reviews brought to you by
2010 "TOP 20" AWARD HOTEL, 5118 NY State Route 365| Verona, NY 13478

TripAdvisor Traveler Rating:

2.05 Average TripAdvisor Cleanliness Rating of 2 of 5 for Microtel Inn & Suites by Wyndham Verona  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Microtel Inn & Suites by Wyndham Verona  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Microtel Inn & Suites by Wyndham Verona  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Microtel Inn & Suites by Wyndham Verona  Service
2.05 Average TripAdvisor SleepQuality Rating of 2 of 5 for Microtel Inn & Suites by Wyndham Verona  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Microtel Inn & Suites by Wyndham Verona  Value
2.05 2 of 5 stars

“My first visit to a Baymont and I was underwhelmed.”

  , Minneapolis
The room was well-appointed with a microwave, refrigerator/freezer and a nice tv, even though the remote had to be within 2 feet of the tv to change channels. I had a non-smoking room, but each time I walked into the room I detected a distinct SMOKE odor. It didn't make sense because it was a non-smoking room, and I thought perhaps the fan was drawing smoke in from elsewhere. My third day there, I found a couple of inches of water in the bathtub and cigarette ashes around the perimeter of the bathtub. It appears someone was taking their smoking breaks in my non-smoking room. This time they didn't finish their cover-up job.I alerted the front desk about this, but never heard anything until I inquired about it at the desk.I stayed 4 nights. My last night the front desk staff determined that I did not have a credit card on file and insisted that I come to the front desk to take care of it. It was 10:15 pm, and I was already in bed. I told her I would take care of it in the morning. She insisted that it was against policy to let me stay without a credit card on file, so for some reason I obliged, got dressed and went up to to the desk. Seriously? 10:15 pm? It couldn't have waited until the morning??When I checked out in the morning, the person handling my check-out acted as though I was an inconvenience, not a guest that had just spent 4 nights at their property.I travel a lot, but this was my first stay at a Baymont. We can say simply that I was underwhelmed.

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.