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Microtel Inn & Suites by Wyndham Urbandale/Des Moines

8711 Plum Drive, Urbandale, IA 50322 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Microtel Inn & Suites by Wyndham Urbandale/Des Moines
  • Phone Numbers
      Phone: 1-515-727-5424
      Fax: 1-515-727-5425
  • No smoking
  • Our pet policy is 10 USD per pet per night. Please call hotel directly for additional details. ADA defined service animals are also welcome at this hotel.

Microtel Inn & Suites by Wyndham
  • All Microtel hotels are new construction
  • Enhanced complimentary continental breakfast
  • Free wired and wireless high speed internet
  • Our signature Dream Well bedding
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Traveler Reviews brought to you by
8711 Plum Drive Urbandale, IA 50322

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Microtel Inn & Suites by Wyndham Urbandale/Des Moines  Cleanliness
4.05 Average TripAdvisor Location Rating of 4 of 5 for Microtel Inn & Suites by Wyndham Urbandale/Des Moines  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Microtel Inn & Suites by Wyndham Urbandale/Des Moines  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Microtel Inn & Suites by Wyndham Urbandale/Des Moines  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Microtel Inn & Suites by Wyndham Urbandale/Des Moines  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Microtel Inn & Suites by Wyndham Urbandale/Des Moines  Value
2.05 2 of 5 stars

“When we checked in, the gal a the front desk was so rude it...”

  , Saint Charles
When we checked in, the gal a the front desk was so rude it was shocking! We were getting the rooms for some family in for the holidays. We had 2 rooms reserved for 2 nights. My sister, daughter and I went in to check in. The gal said things like "Uh, this reservation is for 2 and there are 3 of you". My sister had her OWN room and was waiting to check in AFTER me. Never said thank you or sorry! Our guests werent going to have a car there - they flew in! She acted like we were lying- "Okay, well, we tow in the morning" Made to feel like a criminal. So so rude and unwelcoming. We were paying guests! Your company should remember this fact!

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.