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Microtel Inn & Suites by Wyndham Urbandale/Des Moines

8711 Plum Drive, Urbandale, IA 50322 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Microtel Inn & Suites by Wyndham Urbandale/Des Moines
  • Phone Numbers
      Phone: 1-515-727-5424
      Fax: 1-515-727-5425
  • No smoking
  • Our pet policy is 10 USD per pet per night. Please call hotel directly for additional details. ADA defined service animals are also welcome at this hotel.

Microtel Inn & Suites by Wyndham
  • All Microtel hotels are new construction
  • Enhanced complimentary continental breakfast
  • Free wired and wireless high speed internet
  • Our signature Dream Well bedding
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Traveler Reviews brought to you by
8711 Plum Drive Urbandale, IA 50322

TripAdvisor Traveler Rating:

3.05 Average TripAdvisor Cleanliness Rating of 3 of 5 for Microtel Inn & Suites by Wyndham Urbandale/Des Moines  Cleanliness
1.05 Average TripAdvisor Location Rating of 1 of 5 for Microtel Inn & Suites by Wyndham Urbandale/Des Moines  Location
3.05 Average TripAdvisor Rooms Rating of 3 of 5 for Microtel Inn & Suites by Wyndham Urbandale/Des Moines  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Microtel Inn & Suites by Wyndham Urbandale/Des Moines  Service
1.05 Average TripAdvisor SleepQuality Rating of 1 of 5 for Microtel Inn & Suites by Wyndham Urbandale/Des Moines  SleepQuality
3.05 Average TripAdvisor Value Rating of 3 of 5 for Microtel Inn & Suites by Wyndham Urbandale/Des Moines  Value
2.05 2 of 5 stars

“Argumentative little man at front desk.”

  , Wichita
My husband and I checked in along with our 2 nephews, they are in their early twenties. It was late, and we headed right to bed. There were no blankets in our room, I called the front desk to request one (it was -2 degrees outside). Bradley at the desk argued with me then reluctantly agreed to give me a blanket if I came down to the front desk to pick it up. This was when I saw my nephew standing at the desk. His keys did not work, and this was his third set of keys made by Bradley. I asked for another room for my nephews, and again Bradley argued with me and refused to give us a different room. He called maintenance and a master was used to open the door. The room was okay, we found a cigarette butt in the cushion of the window seat. No laundry facility on site, I walked across to the Holiday Inn Express and they were happy to let me use the laundry room there. Next time, I am just staying at The Holiday Inn Express. Did I mention Bradley was fired from The Holiday Inn for the way he treated guests?

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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.