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Microtel Inn & Suites by Wyndham Council Bluffs

2141 South 35th St, Council Bluffs, IA 51501 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
4.05Average TripAdvisor Overall Rating of 4.0 of 5 for Microtel Inn & Suites by Wyndham Council Bluffs
  • Phone Numbers
      Phone: 1-712-256-2900
      Fax: 1-712-256-2860
  • No smoking
  • Pets under 75 lbs are allowed for a non-refundable charge of $25 per stay. ADA defined service animals are also welcome at this hotel.

Microtel Inn & Suites by Wyndham
  • All Microtel hotels are new construction
  • Enhanced complimentary continental breakfast
  • Free wired and wireless high speed internet
  • Our signature Dream Well bedding
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Traveler Reviews brought to you by
2141 South 35th St Council Bluffs, IA 51501

TripAdvisor Traveler Rating:

5.05 Average TripAdvisor Cleanliness Rating of 5 of 5 for Microtel Inn & Suites by Wyndham Council Bluffs  Cleanliness
5.05 Average TripAdvisor Location Rating of 5 of 5 for Microtel Inn & Suites by Wyndham Council Bluffs  Location
5.05 Average TripAdvisor Rooms Rating of 5 of 5 for Microtel Inn & Suites by Wyndham Council Bluffs  Rooms
1.05 Average TripAdvisor Service Rating of 1 of 5 for Microtel Inn & Suites by Wyndham Council Bluffs  Service
5.05 Average TripAdvisor SleepQuality Rating of 5 of 5 for Microtel Inn & Suites by Wyndham Council Bluffs  SleepQuality
5.05 Average TripAdvisor Value Rating of 5 of 5 for Microtel Inn & Suites by Wyndham Council Bluffs  Value
2.05 2 of 5 stars

“Terrible 1800 number”

  , Council Bluffs
The hotel room was perfect. The 800 number service would rate at zero. The first of all, I booked my room online the night before our trip. The next morning we still hadn't gotten the confirmation email. So I called the hotel directly. The gal confirmed that my reservation did not go through and gave me a 1800 number. I called that number and spoke to a foreign man named Cody. He said there is only 1 room left but it would be $20 more. I told him I wanted the room I booked the previous night. He said that was not possible. So I told him I needed to think about it and would call back. I called back to book that room and got ahold of a foreign girl named Erika. She did not speak very good English. I told her I needed to boom a room for tonight and gave her my name (spelled several times). She told me she had a room for the same price as the room that did not get booked online. I thought that's great! So I told her to book it. She then confirmedy dates and she has put the wrong check in date. At that point, I corrected her and said it needs to be today, not tomorrow. She said So sorry! Let me check. oh okay, I have you booked tonight and gave me a confirmation. I thanked her and hung up. I was a tad suspicious bc of her lack of communication skills so I called the hotel directly. I spoke to the same gal as first thing in the morning. She found my information via the contact number. Lo and behold, the 1800 number lady spelled my name wrong and booked me for the wrong night. I was pretty frustrated at this point. The gal on the phone said she would find me a room at that price and followed through. It all worked out okay but I'll never book here again due to the frustration with booking.

Other Recent Traveler Reviews from Microtel guests:

3.05 3.0 of 5 stars

“Ok”

  , Council Bluffs
3.0 of 5 stars

 
  , Des Moines, Iowa
  , Council Bluffs
  , Council Bluffs
5.0 of 5 stars

 
  , Council Bluffs
4.0 of 5 stars

 
  , Des Moines

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.