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Microtel Inn & Suites by Wyndham Longview

803 N Access Road, Longview, TX 75602 US

Check in:
After 3:00 PM
Check in: After 3:00 PM
Check out:
Before 11:00 AM
Check out: Before 11:00 AM
TripAdvisor Rating
3.55Average TripAdvisor Overall Rating of 3.5 of 5 for Microtel Inn & Suites by Wyndham Longview
Based On 69 reviews69
  • Phone Numbers
      Phone: 1-903-234-2001
      Fax: 1-903-234-2003
  • ADA defined service animals are welcome at this hotel. Sorry, no other pets are allowed.

Microtel Inn & Suites by Wyndham
  • All Microtel hotels are new construction
  • Enhanced complimentary continental breakfast
  • Free wired and wireless high speed internet
  • Our signature Dream Well bedding
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Traveler Reviews brought to you by
803 N Access Road Longview, TX 75602

TripAdvisor Traveler Rating:

1.05 Average TripAdvisor Cleanliness Rating of 1 of 5 for Microtel Inn & Suites by Wyndham Longview  Cleanliness
3.05 Average TripAdvisor Location Rating of 3 of 5 for Microtel Inn & Suites by Wyndham Longview  Location
2.05 Average TripAdvisor Rooms Rating of 2 of 5 for Microtel Inn & Suites by Wyndham Longview  Rooms
2.05 Average TripAdvisor Service Rating of 2 of 5 for Microtel Inn & Suites by Wyndham Longview  Service
3.05 Average TripAdvisor SleepQuality Rating of 3 of 5 for Microtel Inn & Suites by Wyndham Longview  SleepQuality
2.05 Average TripAdvisor Value Rating of 2 of 5 for Microtel Inn & Suites by Wyndham Longview  Value
2.05 2 of 5 stars

“Dirty - Poor Attitude (am) - Extremely Poor Maintenance - Safety Issues - Only Chain in Town”

  , Orange Park
First, I had 2 rooms - 221 and 223. Room 221 was ok, but lacked some good cleaning. It was sprayed with Lysol to sanitize. Room 223 the A/C was So loud in the room that we had to change rooms. The grill was broken and the whole room needed some major cleaning. We were moved to room 229 and according to desk clerk, that was the last room they had. The A/C was quiet, but the room needed extensive cleaning. I took pictures of this room. I should have taken pictures of room 223 before turning in the key. The smoke detector was taken down and left on table. Morning Clerk said they were replacing them??? I took Lysol spray and sprayed the room and bathroom from top to bottom. There was pee with hair stuck on the base of the toilet, mold around the base, and inside the rim of the toilet (you could see from the doorway) and all the cushions in the room look like they had spills on them. Also, when I went to drink some water, black mold fell in my cup from the faucet. I took some soap and cleaned the faucet and then used liquid sanitizer to push up in the faucet mouth to finish cleaning it. I ran hot water through it for a while to try and ensure the mold germs were gone (?? Who knows??). I reported this and the overall cleanliness issue the next morning since according to the night desk clerk this was the last room. The morning clerk took a deep disgusted breath and just rolled his eyes and said he would have it checked out. He gave me the receipts for the rooms and promptly went back to his area and started eating again. Very Poor Attitude! I know this is an older hotel, but there is No excuse for the condition it is in. The elevator severely stunk like rank food. The carpet in the hallway is bubbled up and several times I stumbled on the raised carpet. There was dust around the floor walls where the vacuum did not reach. No one is doing a follow-up on anything. Maintenance is awful and cleanliness just does not exist. I was afraid to take off my shoes in the room. There were finger and/or toe nail clippings on the floor. Again, I took many pictures. Someone should check it out without telling them. It is Really Bad! One reason, I think it is the only name brand hotel in town. I deserve more than eyes rolling and basically feeling like I was just a big bother and complainer. There is No excuse for this.

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4.0 of 5 stars

 
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