Booking Online
Hotel Specific Information
Other
Booking Online
Do I need to give my credit card to make an online reservation? Is it secure?
Yes, a credit card is required for all reservations made via the Internet. To protect against the unauthorized use of your credit card, the reservations process is handled on a secure server that encrypts your credit card information. For more information, please refer to our Privacy Policy.
Will my credit card be charged if I don't cancel and I don't show up?
Yes, reservations are automatically guaranteed to your credit card. You will be charged for the first nights stay only. To avoid being charged, reservations must be canceled in accordance with the cancellation policy outlined by the hotel for the rate and dates booked.
How do I view or cancel a reservation that I reserved online?
Go to Retrieve a Reservation to view or cancel your reservation.
What is the cancellation policy?
Reservations must be canceled in accordance with the cancellation policy outlined by the hotel for the rate and dates booked.
How do I notify the hotel that I will be arriving after the check-in time?
All reservations that are guaranteed with a credit card are held for late arrivals. If you know in advance that you will be arriving late, please make a note of this in the "Comments to be sent to hotel" section of the reservation form. If your late arrival is for the next day, please contact the hotel directly.
I am traveling with a child. Will this affect my reservations?
If you are traveling with a child, this may affect your accommodations. When making a reservation, please make sure to indicate the number of adults as well as the number of children when prompted. Additionally, include the number of children and their ages in the comments section during your reservation process. If you should have any concerns or special requests, please contact the property directly.
What if I want to reserve a group of rooms?
If you need more than two rooms, you can make multiple reservations. However, for bookings requiring ten or more rooms, it would be best to fill out our Group Travel Form and inquire about group discounts that may be available.
Hotel Specific Information
Do all Microtel Inns & Suites hotels have rooms suitable for travelers with disabilities?
Microtel Inns & Suites is committed to ensuring that our hotel guests with disabilities and special needs receive the best possible service and accommodations and experience an enjoyable stay. That commitment starts with establishing brand-standard prototypical room designs that meet all Americans with Disabilities Act (ADA)-compliance guidelines and ensuring that all Microtel Inns & Suites hotels feature a designated number of rooms that are available for travelers with disabilities. Microtel Inns & Suites also offers Opening Doors® training for disability etiquette to all associates at every one of our hotels. The Opening Doors program teaches hospitality employees how to be sensitive, friendly and helpful to travelers with disabilities and also teaches practical service skills encompassing customer relations, hotel operational procedures, emergency and safety considerations, and an awareness of "people first" terminology.
Does the hotel accept pets?
Many of our locations accept pets. Please refer to the hotel details page for the desired hotel's pet policy. If no specific information is listed, please contact the hotel directly. Microtel Inns & Suites welcomes service animals trained to assist our guests with disabilities. There is no additional fee for service animals used by guests with disabilities.
Other
I am interested in opening a franchise. How can I find information?
To find our more information about our dynamic organization and becoming a franchisee, please visit our Hotel Franchise Website.
Where can I find employment opportunities within your company?
All of our hotels are independently owned and operated. Please inquire about positions within individual hotels by contacting the property directly. If you are seeking employment in our corporate offices, feel free to visit the Career section of our site.
